Privacy Policy

1. Introduction

EleCove Solutions Private Limited (“EleCove”, “we”, “us”, or “our”), registered in Jaipur, Rajasthan, values your privacy and is committed to protecting your personal information. This Privacy Policy applies to our website (www.elecove.com) and booking platform (booking.elecove.com).

2. Information We Collect

  • Personal Data: Name, email, phone number, address, payment details, account information, and any data you provide when registering or booking.
  • Usage Data: Information about your interactions, device, browser, IP address, and cookies when you use our platforms.
  • Cookies & Tracking: We utilize cookies and similar technologies for analytics, personalization, and service improvement.

3. How We Use Your Information

  • To provide, operate, and maintain our booking platform and website.
  • To manage user accounts, process bookings, and deliver requested services.
  • For communication: confirmations, support, marketing (where you have consented), and administrative messages.
  • To analyze usage and improve our services.
  • To comply with applicable legal obligations.

4. Sharing Your Information

We do not sell your personal data. We may share information:

  • With service providers (such as payment processors, hosting, and IT support) strictly for service delivery.
  • With legal/regulatory authorities if required by law.
  • With partners/affiliates only with your explicit consent.

5. Data Security

We implement reasonable security practices to protect your data. While we strive for security, no system is infallible; please use the platforms responsibly.

6. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, request deletion, or restrict the processing of your personal data. Contact us at support@elecove.com for any requests.

7. Children’s Privacy

Our services and platforms are intended for users 18 years or older. We do not knowingly collect data from children under 18.

8. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted publicly with a revised effective date.

9. Contact Details

For questions regarding privacy, please contact:

EleCove Solutions Private Limited
A-557, Govind Marg, Malviya Nagar
Jaipur – 302017 Rajasthan, India
Email: contact@elecove.com